From Support Services in multiple languages, Professional Services, Corporate Sales or even Delivering the products in specific countries. ECfOS works with a network of Certified Partners in each country. ECfOS speaks the Language but mostly understands the Culture. Offering the service you need, operating under your name and using your processes. Many successful companies fail in Europe, because it is not just about the Language but mostly about the Business Culture in every Country.
Highly trained professionals that offer multi language support for your products and services. High quality Customer Support is vital to ensure customer retention and as a mean to up-sell into your customer base. ECfOS has highly trained professionals that will provide the quality of service that customers require. Over ten years of experience working with multiple international vendors, we have a clear understanding of those needs. We speak the language and we understand how to handle every service request.
Technical consultants and Project Managers that will be able to execute the delivery of your products and solutions with proximity and local language support. Delivering a project in accordance to standards and achieving full customer satisfaction can be a challenge. Languages can be a barrier in fully understanding project requirements and when providing training. ECfOS teams can execute projects on time and achieve high customer satisfaction levels, avoiding those situations where projects remain open for excessive periods of time.
Sales specialists that can represent your company in multiple European territories with advanced skills selling into corporate businesses. One of the greatest challenges companies have is to hire high quality senior sales resources with experience selling in the corporate world software and hardware solutions. The hiring process alone is long and expensive and results are not always there. ECfOS works with highly skilled people that can easily represent your company and will increase your opportunities conversion rate.
With some of the Manufacturers we work with we offer a full delivery service. We deliver the hardware and software through a network of certified partners. We work together with our partners to ensure their certification in each country. We work together with end-user companies to maximize the user experience.
ECfOS is a Dedicated European Partner. It means that we offer high quality and highly trained professional Human Resources for Manufacturers that require our services in Europe. In practice we are the Manufacturer in certain territories as our dedicated teams operate under their name and offer the services required in each situation. From Support Services in multiple languages, Professional Services, Corporate Sales or even Delivering the products in specific countries. ECfOS works with a network of Certified Partners in each country. ECfOS speaks the Language but mostly understands the Culture. Offering the service you need, operating under your name and using your processes.
Regardless of the Service provided, ECfOS is proud to leave a trace of Quality in every project we are involved in. With almost fifteen years of experience providing international software vendors and hardware manufacturers with Support Centers and Professional Services, ECfOS ensures that all services are executed with the utmost professionalism and with the famous Swiss Quality.